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| LEO 110 |
Crisis Negotiations for First Responders
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| LEO 110, "Crisis Negotiations for First Responders", provides frontline police and security personnel with critical guidelines and advice for managing initial communications in crisis situations. |
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| Outline |
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Types of Crisis Events
Role of the First Responder
The Crisis State of Mind
Scene Assessment
Initial Actions
Verbal Containment
Negotiating Techniques
Initial Contact
Approach
Problem Avoidance
Minimization
Demands
Deadlines
Suicide
Surrender
Intelligence Issues
Critical Incident Stress
Recognition of Critical Incident Stress
Post-Incident Stress Management
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| Courses |
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| This lesson is included in the following S2 Online Academy courses: |
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| Crisis Negotiations for First Responders
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